Shipping

We do our best to get your order to you as quickly as possible. Your order will be shipped within 2–3 business days after it has been placed. If there is any unexpected delay, we will always keep you informed.

Please note that the final delivery is handled by our shipping partner, so delays outside of our control may sometimes occur.

Returns

We hope you are happy with your purchase. If, for any reason, you are not completely satisfied, you can find our return policy below.

You have 14 days from the date you receive your order to return a product. You can easily start your return through your account: https://shopify.com/105545662809/account

Once your return has been approved, you can send the product back to us. Please note that return shipping costs are the responsibility of the customer.

Damaged or defect product

If the item you purchased arrives damaged or has a manufacturing defect, please contact us at info@voix-studio.com and send us a photo. This is never what we want for our customers, and we’ll be happy to work with you to find a suitable solution.